Our Privacy Policy

eHouse Immigration Services Ltd.

1. Introduction & Our Commitment to You

At eHouse Immigration Services, we believe that moving to Canada is not just a legal application; it is a life-altering trajectory. eHouse Immigration Services was founded in 2021 by Manoj Emmatty, RCIC, in the heart of Niagara Falls, Ontario, with a distinct purpose: to bridge the gap between bureaucratic complexity and human aspiration. Serving clients from our Niagara headquarters to India, the Philippines, Nigeria, and Latin America, we apply clinical precision to your paperwork because we care deeply about the people behind it. This Privacy Policy outlines how we collect, track, use, and protect your information as your trusted partner.

2. Information We Collect

To execute our services and optimize our digital outreach, we collect distinct categories of information:

• Personal & Application Data: Names, dates of birth, passports, government-issued IDs, educational credentials, and employment records necessary for your immigration pathway.
• Direct Communication Details: Email addresses, phone numbers, and messaging profiles utilized for consultations, SMS, and WhatsApp communications.
• Digital Tracking & Analytics Data: When you visit our website, we utilize advanced tracking tools, including Google Tag Manager (GTM), Google Analytics 4 (GA4), Meta/Facebook Pixels, and the Conversions API (CAPI). We collect IP addresses, browser types, interaction data, and conversion events to analyze user behavior.

3. How We Use Your Information

We are licensed professionals first, business people second. Your data is utilized with the utmost integrity to:

• Process Your Application: Execute our proprietary four-stage verification system and develop methodical RCIC strategies tailored to you.
• Deliver Marketing & Communications: Utilize your contact details (Email, WhatsApp, SMS) to send you strategic updates, policy changes, transparent assessments, and marketing communications regarding our services. We provide realistic hope and ensure you have the facts necessary to make informed decisions.
• Optimize Digital Experience & Advertising: We use GA4 and GTM to understand how users navigate our site, allowing us to improve user experience. We use Pixels and CAPI to measure the effectiveness of our advertising campaigns, securely transmitting hashed conversion data to ad platforms to ensure our marketing reaches those who need serious immigration representation.

4. Information Sharing & Disclosure

We deal in strategy, facts, and the warmth of genuine advisory. We do not sell your personal data. Information is shared only under strict parameters:

• With Canadian Authorities: Including IRCC and CBSA, strictly for the advancement of your legal application.
• With Digital & Advertising Partners: Hashed, anonymized data is securely shared with platforms like Meta and Google via CAPI and Pixels for ad attribution and retargeting, in compliance with privacy laws.
• With Authorized Service Providers: Third-party vendors managing our SMS, WhatsApp, and email marketing distribution, bound by strict confidentiality agreements.

5. Data Security & Retention

We believe success is a product of preparation, not luck. We implement rigorous server-side security protocols to protect your physical and digital files against unauthorized access. We retain personal application information to comply with RCIC regulatory mandates, and we retain marketing data until you withdraw your consent.

6. Your Rights & Consent Management

You have the right to access your data and request corrections. Furthermore, you retain full control over your marketing preferences. You may opt out of our Email, SMS, or WhatsApp marketing communications at any time by using the “unsubscribe” links provided or replying “STOP” to our messages, without affecting your legal representation or immigration application status.